Once a player is rostered to a team on TeamSnap by the TWHA Administrator, an email from TeamSnap will be sent to the primary email address on the player’s profile asking to either “Join the Team” or “Congrats! You’ve been added to ---- Team”. This is the email address that was entered at the time of registration as the Participant's email address. If you are a member of TeamSnap already using the primary email address we have on file for your player, you will automatically be added to the team. If you are not a member of TeamSnap or have used a different email than what we have on record, then you will be asked to set up an account so you can join the team.
Player information will be on the TeamSnap Team Rosters from the registration form, and every family is encouraged to review and amend this information if necessary on the player profile within TeamSnap.
Helpful TeamSnap Links
Please use the TeamSnap help button located in the bottom right hand corner of the TeamSnap screen if you need further assistance with the application.
Manage your TeamSnap Account Settings - account email vs. roster email
Using TeamSnap Registration Credits - received credits from the 2020-2021 Season? Here's how to use them
Missing Your Team Invitation? Find a Team Invitation
Merge Account Emails - created multiple accounts? accepted invitation with multiple emails? Here's how to fix this
Update Credit Card Information for instalment payments/invoice payments
Receiving Messages but Missing Team on TeamSnap Account
Player showing multiple times on same team under viewing option - Multiple Accepted Roster Spots
Switching Profiles on a Team (ie. between player and coach/manager)
Upload a File to a Player Roster Profile (ie. an updated Player Medical Form)
Add a Team Manager - Only the team owner (the Head Coach) can do this step
Add Team Games & Events - at team level
Edit Team Games and Events- team created *note: TeamLink Events are Team Events or Games that teams can NOT control/edit (ie. Hockey Calgary sanctioned games)
Updating Game Scores for TeamLink Events - TWHA instructions - only team managers can do this
Create Team Assignments for an event
Remove a Team from your TeamSnap Account *note: doing this will remove you from receiving both team AND league (TWHA) communications